Refund policy

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, please submit your request through our Contact page. Our team will review your request and respond within 24–48 hours.

Please note that all returns must be approved before the item is shipped back. Items sent without prior approval will not be accepted.

Once your return request is approved, we will provide the return shipping label and return address via email.

For any return-related queries, you may reach out to us through the Contact page, and our support team will assist you.

Damages and Issues

Please inspect your order upon reception.

If the item is defective, damaged, or if you receive the wrong item, please contact us within 24 hours of delivery.

For damaged item claims, a clear unboxing video (recorded from the sealed package opening) is required. This helps us verify the issue and process your claim fairly.

Without an unboxing video, we may not be able to process damage-related returns.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Customized or personalized products (such as jerseys with custom names and numbers), unless there is a manufacturing defect or printing error from our side.

  • Sale items or discounted items.

  • Gift cards.

If you have questions about your specific item, please contact us before placing your order.

Exchanges

Exchanges are allowed only for non-customized products and are subject to stock availability.

To exchange an item, please contact us first. We will guide you through the process.

Refunds

We will notify you once we’ve received and inspected your return and inform you whether the refund was approved. 

If approved, you’ll be automatically refunded to your original payment method within 5–10 business days. Original shipping charges (if any) are non-refundable. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 10 business days have passed since your refund was approved, please contact us through our Contact page and our team will assist you.